Shipping Policy

Shipping Policy

At Anbu Gift, we work hard to deliver your order swiftly and efficiently. Our shipping policy explains the production and delivery process, estimated shipping times, and potential customs fees to ensure a smooth and informed shopping experience.

1. Production and Delivery Process
All of our products are custom-made upon order. Production times may vary based on the item and current demand, but orders are typically ready to ship within a few business days. Anbu Gift leverages a network of production partners to produce orders as close to the delivery address as possible, which helps to reduce delivery time and minimize environmental impact.

2. Shipping Times and Methods
Shipping times depend on your location and the selected shipping method:

  • Standard Shipping: Orders are usually delivered within 2-7 business days after production, depending on your location.
  • Express Shipping: This option is available in most areas and offers a faster delivery time.

Estimated delivery dates are provided at checkout based on the selected shipping option and are subject to change due to factors like production capacity and logistical constraints. Please note that delivery times include both production and shipping.

3. Shipping Costs
Shipping costs are calculated based on the delivery location, product type, and shipping method. For accurate shipping quotes, please view the calculated price at checkout. Free shipping is available on orders over €300 (excluding taxes).

4. Customs Fees
For orders shipped internationally, customs fees may apply based on the destination country’s regulations. Any customs fees are the responsibility of the customer and are payable directly to the customs authority upon delivery.

5. Shipping Information Accuracy
Please ensure your shipping information is complete and accurate to avoid delays. Some countries have specific address requirements:

  • China, Japan, and South Korea: Addresses must be in the local language.
  • Brazil: Additional information may be required due to local tax regulations.

If your order is returned due to incorrect address information, additional fees may apply for re-shipment.