Return Policy

Return Policy
At Anbu Gift, each product is custom-made just for you. This means that we cannot accept returns or exchanges for items ordered in the wrong size, color, or design selected by the customer. However, we are committed to ensuring quality and satisfaction, and we’ll gladly help with any issues covered below:

Quality Guarantee

We strive to deliver products that meet high-quality standards. If you receive an item that is defective, damaged, or does not match the description, please contact us within 30 days of receiving it. Be sure to include photos and a description of the issue, and we will do our best to resolve it.

• If the item is confirmed to be defective or damaged, we will offer a replacement at no additional cost.
• In cases where a replacement is not feasible, we will process a refund.

Lost or Unclaimed Orders

We understand the frustration of a lost package. If your order is not delivered within 30 days of the expected delivery date, please reach out to us, and we will send a replacement free of charge.

For orders marked as returned to sender (due to incorrect address, rejection, or unclaimed items), we encourage you to place a new order. In these cases, we can refund the product cost once the issue is confirmed, but the customer will be responsible for the cost of re-shipping.

Color Consistency
Please note that minor color variations may occur due to factors such as printer settings, paper type, and environmental conditions. These variations are within industry standards and do not qualify for returns or replacements.